WEBMAZE Community

Webmaze => Support => Topic started by: Serinna on April 03, 2013, 11:02:46 AM

Title: having issues with white screen
Post by: Serinna on April 03, 2013, 11:02:46 AM

maybe someone here might know how to help Me... every time I go into a room, I see the portion of the chatroom where I put My post, but the larger area where I should be able to see Everyone else's... is white... its very frustrating... it doesnt finish loading... HELP PLEASE!!!

Title: Re: having issues with white screen
Post by: Taryn on April 03, 2013, 11:53:43 AM

If you have an antivirus program running, you need to turn it off when you go into the room. I had this issue as well a while back. If this doesn't work, then I am sure someone else will come here and help.

Title: Re: having issues with white screen
Post by: Serinna on April 03, 2013, 12:00:36 PM

I dont show an antivirus program running in the background

Title: Re: having issues with white screen
Post by: Serinna on April 03, 2013, 12:03:53 PM

just tried again... nothing. just same plain old white screen... its annoying as hell that I cant get into the room because of this... well I mean I can, but I cant see what anyone else is saying... pisses Me off

Title: Re: having issues with white screen
Post by: Taryn on April 03, 2013, 02:05:00 PM

What browser are you running?

Title: Re: having issues with white screen
Post by: flame{NS} on April 03, 2013, 04:24:04 PM

i am having the same problem i can get in but cant see what is being said...and i have tried all the brosers that i know to use

Title: Re: having issues with white screen
Post by: ameeshia{B} on April 10, 2013, 04:27:14 PM

can both of you please send me a pm of the link as it is displayed in the top of your browser that you are trying to access with some more details? as to if it is constant from sign on and browser you are using so I can trouble shoot this for you.

Thanks so much
ameeshia